Privacy Policy

Our Clients or Potential Clients

Your privacy is important to us. Wize Home Services - Wize Home Direct - Wize Home, has created this Privacy Policy to explain how your information is protected, collected, and utilized. This Privacy Policy applies to our website(s) we operate and will be updated as advised. You can always review the most recent and only version here. By using our website(s) and services, you consent to the terms and conditions of this Privacy Policy and are aware that our policies may evolve in the future. If there's a conflict between our 'Terms of Use' governing your transactions and use of our website(s), and this Privacy Policy, the Terms of Use may control.

Wize Home Services - Wize Home Direct - Wize Home's privacy policy applies to website(s) that we operate; however, we are not liable for the practices our clients experience after our services are complete and final, as their usage of their website after finalization of our services is their responsibility.

Wize Home Services - Wize Home Direct - Wize Home does not tolerate theft or fraud. If you are trying to scam or commit financial card theft, you will be reported to law enforcement. Under these circumstances, we can obtain your IP address, phone number, email address, and the signatures and geographical coordinates of your whereabouts through a cellular tower grid or satellite operative.

Protecting Your Privacy

On our website(s), the information we presently ask for is on a general contact-submission form. The form requests "Name", "Email address", and "Message," which is submitted to our business email account. Your IP address and Geo Coordinates are also captured for security purposes.

Wize Home Services - Wize Home Direct - Wize Home will not share any of your Personally Identifiable Information, except for the information you choose to publicly disclose, or with our advertisers or any third-parties for marketing purposes.

We do not sell email addresses. When you submit the contact form and click the submit button, the form is reset.

Vital information and your email are secure and encrypted between us, the website hosting provider, and the email providers.

Wize Home Services - Wize Home Direct does not knowingly collect information from persons 13 years of age or under. There is no "functional" registration and login account available at this time. The contact form is not bound by age laws and is at the discretion of the person providing the device to access the internet. If Wize Home Services - Wize Home Direct discovers that the individual is unauthorized, the submitted information will be removed.

SMS and Phone Usage

By providing your phone number on our website, you consent to receive SMS messages related to our services, promotions, or customer support. Wize Home Services - Wize Home Direct may use your phone number to send important notifications, appointment reminders, or exclusive offers. Message frequency may vary, and standard messaging rates may apply.

We do not share or sell your phone number to third parties. Your information is securely stored and used only for the purposes stated. If you wish to opt out of receiving SMS messages, you can reply "STOP" to any message you receive or contact us directly to request removal.

"All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages."

Opt-In Language:

"You are agreeing to receive SMS customer care and marketing notifications from Wize Home Direct - Wize Home Services - Wize Home  Message frequency may vary. Standard Message and Data Rates may apply. Reply STOP to opt out. Reply Help for help.

Privacy Policy: 

https://wizehomeservices.com/privacy-policy.php

Terms:

https://wizehomeservices.com/terms-conditions.php".

Browser Cookies and Scripts

Like many websites, Wize Home Services - Wize Home Direct uses a standard technology called "cookies." A cookie is a small text file stored on your computer's hard drive that can be accessed by a specific website to make your experience quicker and more convenient. We do not use cookies to retrieve any information from your computer other than the information you provide in the contact form. The cookie our website issues to your browser is for installing our website on your device as a "Progressive Web App" if you choose to install it. If you do not choose to install, the cookie is used to help the website load faster and appear instantly for immediate use. If you clear your browser cache, the cookie is removed, and the process will be repeated the next time you access wizehomeservices.com.

A "web beacon" is an electronic file that signals when a web page, an advertisement, a video, or other type of content has been viewed. A "script" is a short section of computer code included in a Webpage or other content that can be used to set and access a cookie on your computer's hard drive and to record your activity on a website. Web beacons and scripts can be used for a number of purposes, including counting and tracking visitors to the Sites, recognizing and accessing cookies, recording page view information, tracking and reporting audience information, and conducting research to improve the website.

Wize Home Services - Wize Home Direct does not knowingly allow any other source to use these mentioned tools for any process. How other companies use their own cookies, web beacons, and scripts, and the information they gather, is subject to those companies' own privacy policies, not this Privacy Policy. Some of these companies are participants in the Network Advertising Initiative ("NAI"), a cooperative of online marketing and analytics companies committed to building consumer awareness and establishing responsible business and data management practices and standards.

Data Wize Home Services - Wize Home Direct Collects

Any information that we collect is used for the purposes of business procedure only. We do not collect your information for any other reason. The information we collect may be of the following:

wizehomeservices.com obtains your IP address and Geo Location Coordinates when you successfully submit the contact form or use any SMS or Telephone forms.

Your name, email, telephone number, and residential or business address for our contact form and invoicing.

When taking payments for services, we may ask for a photo of your State driver's license or ID card to verify who you are before we make a financial card transaction. Federal and State laws allow this under the United States Homeland Security Real ID Act. It is our responsibility to request identification for financial security verification of identity. We do not keep your identification on file under normal circumstances, so if you purchase services in the future, you may be asked again to provide ID. Your information may be kept for 90 days to provide to law enforcement during an investigation or questionability of fraudulent charges or financial card theft.

Credit card information, including credit card numbers, is collected but not stored. We use trusted third-party vendors to handle secure credit card transactions for us. Our vendors use Secure Socket Layer (SSL) technology and are PCI compliant.

Our Use

The following reasons are why we use the information listed:

Your name, email, phone number, and address are used to create a customer account, so you can be contacted during our services and maintenance plans. This is also necessary for assistance in identifying you for financial transactions.

To enforce our terms of use

Prevent potentially prohibited or illegal activities.

To be able to provide customer service to you.

To automatically scan messages to check for spam, fraud, phishing attacks, and other malicious activity or illegal or prohibited content (cookies, scripts).

To collect data analytics for determining what viewers do while visiting our website, which is for insight on what we can do to improve viewer usability, sustainability, and functionality.

Disclosure Statement

Wize Home Services - Wize Home Direct may disclose information about its users if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to:

Respond to a legal process (e.g., subpoenas, court orders).

Respond to claims that a listing or content violates the rights of third parties.

Protect the rights, property, or personal safety of Wize Home Services - Wize Home Direct staff, its users, or the general public.

Enforce our Terms of Use

Assist service providers under contract who help us with business operations such as fraud investigations.

We may share Personally Identifiable Information and other information about you with our company, affiliates, and subsidiaries for the use and benefit of those companies. If we merge with or are acquired by another company, the resulting combined company will use the information you have provided as described in this Privacy Policy.

Non United States Customers

We have a compliant and appropriate "cookie banner" displayed on our webpages.

Our website(s) are hosted in the United States. If you use the websites from outside of the United States, you are voluntarily transferring information (potentially including personally-identifiable information) and content to the United States and agreeing that Wize Home Services - Wize Home Direct's collection, use, storage, and sharing of your information and content is exclusively subject to the laws of the United States, not of the jurisdiction in which you are located.

Wize Home Services - Wize Home Direct complies with the US-EU Safe Harbor Framework as set forth by the US Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries. Wize Home Services - Wize Home Direct has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. If there is any conflict between the policies in this privacy policy and the Safe Harbor Privacy Principles, the Safe Harbor Privacy Principles shall govern. To learn more about the Safe Harbor program, and to view our certification page, please visit Safeharbor.

Privacy Complaints from European Union Citizens: in compliance with the Safe Harbor Principles, Wize Home Services - Wize Home Direct commits to resolve complaints about your privacy and our collection or use of your personal information. European Union citizens with inquiries or complaints regarding this privacy policy should first contact Wize Home Services - Wize Home Direct.

Wize Home Services - Wize Home Direct is a limited liability corporation registered in the United States and the State of North Carolina.

Wize Home Services - Wize Home Direct are compliant, including but not limited to United States Government resources, individual US State resources, and other Global resources. See: Federal Trade Commission. Our flexibility to work with our clients goes above and beyond to ensure a satisfactory "service." Wize Home Services - Wize Home Direct.

Do You Have Any Questions?

We are: "WIZE HOME DIRECT - WIZE HOME SERVICES - WIZE HOME"

If you have any questions about this Privacy Notice, Terms, or want to report abuse, please Contact Us. Updated: May 28, 2025.